Highlights of the 2022 China Knowledge Management Annual Conference Fully Recorded

The 2022 China Knowledge Management Annual Conference and the 12th China MIKE Award Ceremony successfully took place on October 27.

Guests attending this annual conference included: Professor Li Rongbin, former director of the Knowledge Management and Innovation Research Center at Hong Kong Polytechnic University and global MIKE initiator; Vincent, host of global MIKE and director of the Southeast Asia Knowledge and Innovation Research Institute at Bangkok University; Chen Jin, director of the Technology Innovation Research Center at Tsinghua University and professor at the School of Economics and Management, Tsinghua University; Xu Xia, initiator of China MIKE and president of Lanling Software; Lin Hong, expert representative of China MIKE and assistant general manager of the office at China Merchants Securities; Huang Deyi, expert representative of China MIKE and executive vice president of Lanling Research Institute.

In addition, industry leaders from ZTE, China Communications Construction Company, JunHe Law Firm, Yonyou, New H3C Talent Research Center, China National Petroleum Corporation Planning Institute, Shanghai Waigaoqiao Shipbuilding, China Mobile Integration, Kweichow Moutai Pharmaceutical, and Interstellar Glory also engaged in in-depth discussions on the practices and trends of knowledge management.

The conference was held both online and offline, with over 10,000 corporate executives, industry experts, knowledge managers, and digital practitioners decoding the knowledge management practices of China's most innovative knowledge-based organizations, accumulating strength to promote business intelligence development and strategic upgrades.

01 Highlights

Knowledge management and innovation are passed down through generations.
Professor Li Rongbin, former director of the Knowledge Management and Innovation Research Center at Hong Kong Polytechnic University, global MIKE initiator.

The most innovative knowledge-based organization award MIKE has its roots in the MAKE award, which has been the most respected knowledge-based organization award since 1998. It has been held for five years, with participating countries and regions including Asia, Australia, the Middle East, Europe, and North America. The purpose of this award is to discover 100 organizations worldwide that have made contributions in knowledge and innovation management for benchmarking and mutual exchange.

Excellence in knowledge management builds organizational innovation.
Vincent, host of global MIKE and director of the Southeast Asia Knowledge and Innovation Research Institute at Bangkok University.

We are very pleased to see that China has successfully held multiple MIKE selections consecutively. Many Chinese organizations have been honored with this prestigious award. The MIKE award allows participating organizations to gain professional recognition for their innovative achievements in knowledge management and innovation management. On the other hand, it has a complete evaluation standard system that can help organizations benchmark and learn.

Digital knowledge management enhances organizational competitiveness.
Chen Jin, director of the Technology Innovation Research Center at Tsinghua University and professor at the School of Economics and Management, Tsinghua University.

Effective knowledge management, utilizing big data, artificial intelligence, and other technologies to enhance knowledge management capabilities, can significantly improve corporate vitality and cohesion, strengthen the core capabilities of Chinese enterprises, and bravely move towards world-class enterprises through knowledge management platforms.

Innovation management builds organizational knowledge resilience.
Xu Xia, initiator of China MIKE and president of Lanling Software.

The original intention of China MIKE is to build a platform for knowledge management and innovation management, allowing the wisdom of knowledge management from excellent enterprises to collide with each other, sharing knowledge management practices and leading Chinese enterprises to benchmark internationally. It is particularly important to forge organizational "knowledge resilience" through precise and rational knowledge certainty to cope with the uncertainty of external environmental changes, enhancing the organization's innovation capabilities. China MIKE has successfully held 12 sessions, continuously discovering nearly a hundred excellent knowledge management organizations. We look forward to more enterprises joining MIKE.

The innovation curve of knowledge management.
Huang Deyi, expert representative of China MIKE and executive vice president of Lanling Research Institute.

In the intertwined era of VUCA and BANI, corporate knowledge management is showing new changes, with "reducing personnel dependence," "from standardization to automation," and "multiple skills focusing on innovation" becoming the main management demands of organizations.

The three major innovation curves of digital knowledge management include "human-centered knowledge management driving empowerment and innovation," "data-rooted digital knowledge creation and consumption," and "text-based knowledge digitization and service." The development of knowledge management in China will ultimately trend towards "three lines in one," from document electronic management to knowledge asset manifestation to knowledge service, ultimately moving towards the self-innovation stage of knowledge, realizing knowledge insight and precise scenario empowerment based on "big knowledge."

Knowledge management helps build innovative first-class enterprises.
Chen Liangzhi, executive general manager of the Science and Technology Department at China Communications Construction Company.

China Communications Construction Company adheres to the work policy of "comprehensive planning and pilot breakthroughs," comprehensively using systems, incentives, technology, and management means to formulate overall planning schemes, focusing on improving existing scenarios, perfecting management systems and operational promotion, selecting pilot projects to prioritize the design of knowledge scenarios, and considering integrating knowledge management into portal planning, effectively improving knowledge utilization efficiency, enhancing knowledge management capabilities, fully demonstrating exemplary roles, continuously stimulating corporate knowledge vitality and endogenous motivation, striving to become a leading domestic and internationally first-class brand in the surveying and design industry and a research-oriented design institute.

Knowledge empowers legal services, innovatively solving client problems.
Zhang Ping, member of the management committee of JunHe Law Firm.

As one of the internationally recognized and best large comprehensive law firms in China, JunHe has always adhered to the self-requirement of high-quality service, values the accumulation and sharing of knowledge, and promotes the flow and iteration of knowledge within the organizational system. JunHe keenly utilizes new methods and tools to build a comprehensive, dynamic, and efficient knowledge sharing and collaboration mechanism, as well as a one-stop, functional, PC and mobile parallel knowledge management system, covering business documents, research results, knowledge Q&A, training materials, market development materials, business tools, and institutional documents, providing strong support for improving lawyer work efficiency.

Business-driven knowledge management and operations.
Xia Xinmiao, organizational learning architect at ZTE.

How does knowledge management create value? From the perspective of organizational learning, knowledge management is based on constructivist learning, as well as informal and social learning; knowledge production, dissemination, application, and value addition are realized through the learning process, and knowledge value addition must start from creating connections. Business-driven knowledge management and value creation have four major strategies: based on business processes, four management strategies, operations greater than management, and building a supportive environment. Taking ZTE's wired product operation department as an example, knowledge innovation is integrated into every link of R&D, and is integrated with R&D work scenarios and workflows, promoting connections between people, between people and knowledge, and between knowledge and knowledge, facilitating the flow, diffusion, and fission of knowledge, creating an open innovation ecosystem through internal and external connections, and building a knowledge-based innovative organization and a sustainable innovation system.

Roundtable Forum: Interpretation of Knowledge Management Practices and Trends.

This forum was hosted by Lin Hong, assistant general manager of the office of China MIKE experts and a director at China Merchants Securities. Representatives from award-winning organizations such as ZTE Corporation, China Mobile Integration, H3C Talent Research Center, and Yonyou Network engaged in discussions on the practices and trends of knowledge management. Knowledge management is an important part of digital transformation in enterprises, transforming knowledge into productivity, and enabling knowledge to better drive business development, employee growth, and organizational efficiency is our common goal.

02 China MIKE Award Ceremony

During the meeting, the 12th China MIKE (Most Innovative Knowledge-Based Organization) Award was grandly announced, with ZTE Corporation's Wired Products Business Unit, Yonyou Network Technology Co., Ltd., and China Communications Fourth Navigation Engineering Bureau Co., Ltd. winning the "2022 China MIKE Excellence Award."

H3C Group's H3C Talent Research Center, Beijing JunHe Law Offices, Shanghai Waigaoqiao Shipbuilding Co., Ltd., ZTE Corporation Marketing & Business Capability Center, China Petroleum Planning Institute, China Mobile System Integration Co., Ltd., and Hainan Kuaike Pharmaceutical Co., Ltd. won the "2022 China MIKE Award."

Beijing JunHe Law Offices won the "2022 China MIKE Best Technology Innovation Award," Shanghai Waigaoqiao Shipbuilding Co., Ltd. won the "2022 China MIKE Best Knowledge Operation Award," H3C Group's H3C Talent Research Center won the "2022 China MIKE Best Knowledge Dissemination Award," and Beijing Interstellar Glory Technology Co., Ltd. won the "2022 China MIKE Best Knowledge Rookie Award."

Thus, the 2022 China Knowledge Management Annual Conference and the 12th China MIKE Award Ceremony concluded successfully.

In the digital age, knowledge management faces both challenges and opportunities. Lanling will maintain its original intention and continue to carry forward the excellent experience of knowledge management with organizations from various industries, jointly exploring innovative paths in knowledge management.