Breaking news! The 2024 China MIKE Awards list has been released.

The 14th China MIKE Award officially launched in April 2024, attracting outstanding enterprises from various industries/fields such as central state-owned enterprises, manufacturing, finance, surveying and design, research institutions, transportation, and cross-border e-commerce to actively participate in the award application. After preliminary screening and the first round of expert online reviews, the shortlisted organizations entered the final competition.

The jury, composed of Chen Jin, Director of the Tsinghua University Technology Innovation Research Center and Professor at the Tsinghua University School of Economics and Management, Xu Xia, Co-founder of Lanling Software, and scholars from universities across the country as well as knowledge management experts from various industries, conducted the final review of the shortlisted organizations. After deliberation by the expert jury, the 2024 China MIKE Award list was released!

1. 2024 China MIKE Review Meeting Scene

At the beginning of the review meeting, Chen Jin, Director of the Tsinghua University Technology Innovation Research Center and Professor at the Tsinghua University School of Economics and Management, delivered a speech as the representative of the organizer.

Professor Chen Jin stated that the MIKE Award is an authoritative and high-level knowledge management award mechanism in mainland China, aimed at promoting Chinese enterprises to strengthen knowledge management and enhance their competitiveness. Especially in the next step of developing new quality productivity, knowledge management will play an increasingly important role. Therefore, based on data-driven approaches combined with high-level knowledge management, the competitiveness of Chinese enterprises will be stronger. This event encourages and supports Chinese enterprises to further strengthen knowledge management, making knowledge management one of the most important management functions of enterprises, and promoting the development of Chinese enterprises.

At the review meeting, the shortlisted organizations showcased their innovative capabilities, products, services, and practical achievements in knowledge management.

The expert jury conducted professional, fair, and rigorous evaluations of the reports from the shortlisted organizations based on the eight new standards and innovation performance indicators for knowledge-based organizations in the MIKE Award, and also provided professional suggestions for the construction of knowledge management and innovation management in the shortlisted organizations.

After intense competition, the final review results were announced.

1. China Railway Engineering Equipment Group Co., Ltd., CRRC Zhuzhou Electric Locomotive Co., Ltd., China Three Gorges Group Shanghai Survey and Design Research Institute Co., Ltd., and Inner Mongolia Yili Industrial Group Co., Ltd. won the 2024 China MIKE Excellence Award and will be recommended to compete for the global MIKE Award.

2. Shenzhen Metro Operation Group Co., Ltd. won the 2024 China MIKE Best Knowledge Innovation Award;

China Electric Power Construction Group East China Survey and Design Institute Co., Ltd. New Energy Engineering Institute won the 2024 China MIKE Best Technology Innovation Award;

Sunshine Insurance Group Co., Ltd. won the 2024 China MIKE Best Knowledge Operation Award.

3. Tangshan Iron and Steel Group Co., Ltd., China Municipal Engineering Southwest Design and Research Institute Co., Ltd., ZTE Communications Supply Chain Capability Center, Shanghai Junzhi Enterprise Management Co., Ltd., and Deshuo Management Consulting (Shanghai) Co., Ltd. won the 2024 China MIKE Award.

2. Summary and Reflections from Award-Winning Organizations of the 2024 China MIKE Excellence Award and Special Excellence Awards

China Railway Engineering Equipment Group Co., Ltd.

China MIKE Excellence Award

As an important industrial sector member under China Railway Group Limited, China Railway Equipment has focused on the research, development, manufacturing, and service of tunnel boring equipment for 15 years. Its products are exported to more than 30 countries and regions, and its production and sales have ranked first in the world for seven consecutive years, making it a leading enterprise in the global tunnel boring machine field. The company adheres to the mission of "making tunnel construction better, faster, and safer," continuously innovating and mastering multiple core technologies and independent intellectual property rights. The company values internal talent management and system construction while also focusing on relationships with external partners to achieve win-win integration. Currently, China Railway Equipment regards knowledge management as a primary process of the group, has built a relatively complete knowledge management system, and normalizes knowledge operation while actively exploring the construction of "KM+AI" enterprise intelligent agents, aiming to further enhance knowledge efficiency, stimulate innovation vitality, and promote high-quality development of the enterprise.

Wang Ning, Knowledge Manager of China Railway Engineering Equipment Group Co., Ltd., stated: "Thank you to the MIKE Award for providing a platform for communication and learning. Through this platform, we are able to share China Railway Equipment's efforts and practices in knowledge management, while also deeply recognizing our shortcomings, which motivates us to continuously learn from excellent benchmarks at home and abroad and strive to enhance our core competitiveness. I firmly believe that China Railway Equipment will continue to explore and make progress on the road of knowledge management, injecting continuous innovation momentum into the development of the enterprise and achieving higher levels of development and leaps. At the same time, we will contribute to the development of knowledge management in China."

CRRC Zhuzhou Electric Locomotive Co., Ltd.

China MIKE Excellence Award

For 88 years, CRRC Zhuzhou Electric Locomotive has started from scratch to create many world firsts, which is a history of the development of China's rail transit equipment that catches up through learning and surpasses through innovation. The construction and optimization of the knowledge management system of CRRC Zhuzhou Electric Locomotive have continuously progressed alongside the company's development. The company has built a knowledge management system centered on the R&D process, radiating to market marketing, procurement logistics, production manufacturing, quality management, after-sales service, and management support, supporting the entire business process. Through a multi-dimensional knowledge classification system, a productized knowledge content production model, an intelligent knowledge engineering platform system, a scenario-based knowledge management customization model, and diversified operational management activities, it promotes a virtuous cycle of knowledge "acquisition → storage → sharing → application." The open and innovative CRRC Zhuzhou Electric Locomotive is committed to becoming a global leader in rail transit system solutions and strives to promote the progress of the global rail transit industry.

Zhang Fen, Knowledge Technology Supervisor of CRRC Zhuzhou Electric Locomotive Co., Ltd., stated: "Thank you to the MIKE organizers for providing us with this opportunity for communication and learning. The valuable suggestions from experts and the excellent practices of peers have greatly benefited us, and this has also pointed us in the right direction for better knowledge management work. In the future, we will continue to explore new models of knowledge management and promote a virtuous cycle of knowledge 'acquisition → storage → sharing → application.'"

China Three Gorges Group Shanghai Survey and Design Research Institute Co., Ltd.

China MIKE Excellence Award

Shanghai Survey and Design Research Institute Co., Ltd. (hereinafter referred to as "Shanghai Institute") serves as the full-chain technical support platform, high-level scientific research and development platform, and high-level specialized talent training platform of the Three Gorges Group. It has always adhered to the concept that "innovation is the primary driving force, and talent is the primary resource," and upholds the high-quality development concept of "daring to be the first in the world and always striving for the first." Guided by the Three Gorges Group's "two wings flying together" strategy, it drives innovation and promotes the construction of the knowledge management system. The Shanghai Institute establishes a circular mechanism for the extraction, sedimentation, sharing, application, and innovation of knowledge based on top-level strategic planning, starting from empowering business, improving and enriching the business knowledge base, and creating functional features such as characteristic knowledge maps, business domain knowledge portals, project knowledge graphs, and knowledge operation brains. It introduces new technologies such as big data, artificial intelligence, and mobile internet, focusing on the business characteristics of different users, concentrating on the main business direction, building core competitiveness for enterprises, and empowering the rapid expansion of the Shanghai Institute's diversified business, rapid growth in employee scale, and rapid growth in employee capabilities.

Liu Jie, Deputy Director of the Science and Technology Innovation Department of Shanghai Survey and Design Research Institute Co., Ltd., stated: "Since its establishment, the Shanghai Institute has crossed seventy years, always adhering to the spirit of technological innovation and striving to become a model of knowledge-based organizations. We are deeply honored to participate in the MIKE Award event alongside many outstanding knowledge innovation enterprises in mainland China. Thank you to the MIKE Award organizing committee for giving us the opportunity to learn from the excellent practical experiences of other benchmark enterprises in knowledge management. In the future, the Shanghai Institute will continue to adhere to the path of independent innovation, bravely climb the peak of knowledge innovation, and contribute to the progress of the knowledge management industry."

Inner Mongolia Yili Industrial Group Co., Ltd.

China MIKE Excellence Award

Yili Group is the largest dairy company in China with the most complete range of products. Its superior product quality, leading comprehensive service capabilities, and comprehensive sustainable development capabilities have earned Yili the trust of consumers worldwide. Guided by the principle of 'Yili means quality', and adhering to the concept of 'accumulating and inheriting the knowledge and capabilities of the organization, leading and promoting business development and industry progress', Yili is committed to enhancing the integration of knowledge assets and the capability of open innovation. By employing the knowledge asset cycle management model of 'accumulation-sharing-learning-application-innovation', it accelerates the construction of a digital knowledge management system. Relying on the organization of personal knowledge, the explicitness of tacit knowledge, the systematization of scattered knowledge, the internalization of external knowledge, and the standardization of knowledge sharing, Yili deeply promotes the integration of digital capabilities with business scenarios, embedding knowledge management into the 'capillaries' of the entire industry chain, assisting in the upgrade of lean management, and creating a 'smart Yili' that leads the digital transformation of the industry, promoting a dual enhancement of the quality and efficiency of the industrial chain, and leading the healthy and sustainable development of the dairy industry.

Li Danyang, head of knowledge management at Yili Group, stated: 'We are very grateful to the MIKE Award for providing a communication platform and valuable learning opportunities in the field of knowledge management. Participating in this competition is an opportunity for Yili's knowledge management work to take a 'look back', and it also inspires us to strive for the next stage of 'moving forward'. Yili will always adhere to the concept of 'accumulating and inheriting the knowledge and capabilities of the organization, leading and promoting business development and industry progress', guiding the dairy industry to achieve healthy and sustainable development.'

Shenzhen Metro Operation Group Co., Ltd.

China MIKE Best Knowledge Innovation Award

After nearly 20 years of development, Shenzhen Metro Operation has completed the transformation from the 'Iron Soul' spirit to the corporate spirit of 'thick virtue carrying transport, Shenzhen Metro for the people', establishing a corporate culture system with distinct metro characteristics - the 'for the people' culture. According to the 14th Five-Year Plan '6318' strategic plan, knowledge management is positioned as a booster for the high-quality development of Shenzhen Metro Operation. Focusing on the three core businesses of 'train operation organization, maintenance support, and passenger service', it continuously promotes precise empowerment and value creation from five aspects: safe operation, excellent service, quality improvement and efficiency enhancement, talent cultivation, and industry leadership, achieving scenario-based and intelligent application of knowledge management, becoming a benchmark for knowledge management in the global rail transit operation industry.

Huang Jianhui, chief engineer of Shenzhen Metro Operation Group Co., Ltd., stated: 'We thank the MIKE Award for providing a learning and communication opportunity for innovative knowledge-based organizations in mainland China. The process of participating in the MIKE Award is also an important practice for Shenzhen Metro Operation in knowledge management and innovation management. By benchmarking against MIKE standards and communicating with various excellent knowledge-based enterprises, we identify our strengths and weaknesses, while drawing on the excellent experiences and practices of benchmark industries to promote high-quality matching of knowledge and application scenarios, assist in the inheritance of essential knowledge and experience for positions, and enhance employees' composite capabilities, leading the industry in co-creating a knowledge ecosystem.'

China Electric Power Construction Group East China Survey and Design Institute Co., Ltd. New Energy Engineering Institute

China MIKE Best Technology Innovation Award

The New Energy Engineering Institute is a subordinate secondary unit of China Electric Power Construction Group East China Survey and Design Institute Co., Ltd., and is the strategic main push unit for the new energy field under the new dual-carbon situation.

The New Energy Engineering Institute emphasizes knowledge innovation and technology establishment from a strategic level, focusing on the green energy revolution, committed to providing clients and the global energy industry with comprehensive solutions in engineering technology, management, and digitalization, and building a platform for growth and innovation for knowledge workers. Through the 'double innovation' mechanism, it stimulates employees' enthusiasm for entrepreneurship. After nearly 20 years of development, it has also experienced the powerful role of knowledge management in business empowerment and the use of new technologies, achieving fruitful results in business development. With the arrival of the era of large models, we have created a new knowledge management and application platform characterized by large models - 'New Knowledge', dedicated to gathering new energy data, accumulating new energy experience, and loading new energy tools, born for new quality productivity.

Zhou Hu, vice president of the New Energy Engineering Institute of China Electric Power Construction Group East China Survey and Design Institute Co., Ltd., stated: 'As a knowledge-intensive unit, the New Energy Institute of East China adheres to the value of 'without innovation, there can be no progress'. By engaging with knowledge engineering and learning about the MIKE Award, it provides a communication platform for many knowledge innovation enterprises. Through this platform, we 'go out and bring in', sharing our explorations and achievements in knowledge accumulation, application, and innovation, while also learning valuable experiences in knowledge management from other benchmark enterprises, enabling us to better embrace this era of knowledge transformation in the future.'

Sunshine Insurance Group Co., Ltd.

China MIKE Best Knowledge Operation Award

Since its establishment 20 years ago, Sunshine Insurance Group has adhered to the core value pursuit of 'everything for the customer' and the corporate spirit of 'overcoming oneself, innovating and transforming', maintaining a steady focus on its main business development, and practicing the corporate mission of 'allowing people to have more sunshine' through practical actions. Sunshine Insurance has always insisted on the value pursuit of 'making talent the first productive force', focusing on talent cultivation, establishing diversified communication channels internally, and engaging in open learning and communication externally. By utilizing digital and intelligent product management and operation models, it has achieved numerous innovative results. Currently, the company is vigorously promoting the construction of three major robots based on its new development strategy, achieving a full closed-loop management of knowledge in management, sales, and service from accumulation, promotion to innovative application, while also integrating a rich operational system, making corporate knowledge management lively, interesting, and effective, empowering the company's digital transformation, and promoting high-quality development.

Zhang Xiaoyuan, head of the digitalization project at Sunshine Insurance Group, stated: 'We thank the MIKE Award for providing innovative knowledge-based organizations in China with opportunities for mutual learning and communication. This opportunity allows us to share Sunshine Insurance's growth in business innovation and knowledge management over the past 20 years, and to witness and learn from the innovative achievements and valuable experiences of many excellent enterprises. In the future, we will continue to optimize knowledge management practices and operations, continuously strengthen organizational innovation capabilities, and enhance the company's market competitiveness.'

3. Summary and Remarks of Awarded Organizations for the 2024 China MIKE Award

Tangshan Iron and Steel Group Co., Ltd.

China MIKE Award

Tangshan Iron and Steel Company, as a core backbone enterprise of Hebei Iron and Steel Group, was established in 1943. It is the birthplace of alkaline side-blown converters in China and is known as the 'hometown of converters in China'. It is also one of the first companies in the country to achieve full continuous casting in converter steelmaking. The company adheres to the group's common vision and mission of 'building the most competitive steel enterprise and creating a multinational industrial group with world brand influence', using information technology, automation, and intelligence as support, and following advanced management concepts of efficiency and flattening, fully committed to building a world-class 'green, intelligent, and high-end' new generation process steel manufacturing base. The company continues to strengthen its innovation system, deeply cultivates the transformation of knowledge value, empowers the digital transformation of enterprises, achieving a 100% rate of numerical control in key processes, a 100% penetration rate of information systems, a 90% business integration rate, and has been awarded the national-level intelligent manufacturing pilot title, recognized as a national-level demonstration international scientific and technological cooperation base, and has won more than ten national and provincial scientific and technological awards in the past three years.

Yang Lidong, head of the Organization Department (Human Resources Department) of Tangshan Iron and Steel Group Co., Ltd., stated: "Tangsteel is unwavering in implementing the General Secretary's directive on 'resolutely reducing, proactively adjusting, and accelerating transformation', comprehensively promoting the greening, intelligentization, and branding of steel, relying on organizational innovation and knowledge empowerment as two engines, rapidly building production line empowerment capabilities, and fully creating a modern coastal steel enterprise. We thank the MIKE Award for providing a platform for the company to showcase and communicate, and the company will fully absorb the guidance of experts and the advanced practices of industry peers to continuously enhance its customer service capabilities and value creation levels."

China Municipal Engineering Southwest Design and Research Institute Co., Ltd.

China MIKE Award

China Municipal Engineering Southwest Design and Research Institute Co., Ltd. was established in 1956 and is a former state-owned enterprise directly under the Ministry of Housing and Urban-Rural Development, one of the eight major municipal institutes in the country, and is now a key enterprise under the Fortune Global 500 company—China Communications Construction Company Limited.

The company adheres to the core values of "innovation, progress, dedication, and sharing", pursuing excellence and striving for first-class. In response to national strategies, industry development, and the need for digital transformation of enterprises, it has comprehensively improved production management quality and efficiency, establishing a four-in-one knowledge management system of "strengthening resource sharing, empowering business applications, promoting employee growth, and driving knowledge innovation", aiming to create a knowledge think tank with scenario-based and intelligent goals, actively carrying out system integration docking and AI intelligent exploration, promoting knowledge accumulation, application, and innovation, creating a good learning organization atmosphere, continuously stimulating talent capabilities, vitality, and creativity, and strongly supporting the company's high-quality development.

Zhou Yanli, head (director) of the Science and Technology and Quality Management Department (Chief Engineer's Office) of China Municipal Engineering Southwest Design and Research Institute Co., Ltd., stated: "We thank the MIKE Award for providing a valuable opportunity for the most innovative knowledge-based organizations in China to learn and communicate. Participating in the MIKE Award is not only to share some experiences and achievements of the Southwest Institute in organizational system construction and knowledge innovation but also to learn from the excellent practices and advanced experiences of benchmark enterprises in other fields regarding knowledge management. Through the guidance of the judges and experts, we will continuously improve our knowledge management system, using innovative practices and excellent performance to assist the high-quality development of the enterprise!"

ZTE Corporation Supply Chain Capability Center

China MIKE Award

As a global leading provider of integrated communication information solutions, ZTE Corporation is committed to the mission of "Connecting the World through Networks, Leading the Future through Innovation" and is continuously on the path of innovation. In 2023, R&D expenses accounted for 20.4% of operating income, with R&D investment exceeding 90 billion in the past five years, ranking first in R&D intensity among large listed companies, providing momentum for business innovation and sustainable development. ZTE's supply chain has built a sustainable innovation model from strategy to performance, internally led by the SPIRE supply chain strategy, deepening digital transformation, relying on an integrated knowledge platform and cutting-edge research platform to promote knowledge accumulation and sharing, and driving knowledge management transformation with AI, creating an innovative culture in all aspects; externally, it is customer value-oriented, collaborating with industry partners to build an open cooperative relationship, promoting stable development of the industrial chain through networked innovation. Through innovative knowledge management systems and practices, it continuously enhances the core competitiveness of the supply chain, effectively responds to environmental changes, and supports the enterprise's quality growth.

Liu Tingting, head of global supply chain strategy consulting and innovation at ZTE Corporation, stated: "Combining ZTE's supply chain innovation practices with MIKE standards, we believe that innovation knows no size; the key lies in creating a cultural atmosphere where everyone innovates, everything innovates, and innovation happens all the time. Through strategic driving, talent empowerment, open networks, and innovative fields, we can organically transform individual knowledge into organizational knowledge, thereby better enhancing customer value and the competitive advantage of the organization. Looking to the future, we will continue to innovate and create value. The future is here, and only change is constant!"

Shanghai Junzhi Enterprise Management Co., Ltd.

China MIKE Award

Junzhi Strategic Consulting is dedicated to assisting enterprises in winning markets, achieving high-quality development, and creating billions in revenue, integrating Eastern wisdom with Western business theories to create a new generation of strategies, possessing rich practical experience in strategic consulting, and successfully assisting seven companies, including Feihe, Bosideng, Yadea, and Baixiang, in breaking through the billion revenue mark in recent years.

As a knowledge-intensive organization, Junzhi always takes innovation as its core, aiming to create a learning organization. By building knowledge management and other systems, it provides a company-level service platform for knowledge workers, fully unleashing their innovative potential. Through continuous innovation in strategic theory, service models, service products, and tools and methods, Junzhi provides excellent strategic consulting services to client enterprises, leveraging knowledge value to assist clients in transforming their growth models, enhancing profitability, and strengthening market positions.

Xie Jingyi, a partner at Junzhi Strategic Consulting, stated: "Innovation is the soul of an enterprise, the key to maintaining sustainable development and vitality. Knowledge is the cornerstone and core competitiveness of an enterprise, an important resource for driving innovation and improving efficiency. The MIKE Award provides enterprises with an opportunity to test their innovation and knowledge management capabilities, helping them clarify reference directions for enhancing these two capabilities and showcasing advanced practices and valuable experiences from different fields. During the evaluation process, Junzhi examined its current situation, received suggestions from experts, and learned from the excellent practices of other enterprises. We will continue to improve the organizational knowledge field, allowing knowledge to flow with value in the enterprise."

Deshuo Management Consulting (Shanghai) Co., Ltd.

China MIKE Award

ABeam Consulting Group has been steadily developing globally for over forty years since its establishment in Tokyo, Japan, in 1981. To date, the group has established service points in multiple countries and regions, including China, South Korea, Thailand, Singapore, the UK, Germany, and the USA. As of April 2024, the total number of employees worldwide has reached 8,278, providing professional services in various fields from corporate strategy to business reform, from IT implementation to system operation and maintenance for over 700 global clients. The business covers key industries such as manufacturing, aviation, automotive, chemicals, finance, retail, transportation, communications, high technology, and public relations. The group utilizes its rich global management consulting experience, considering the characteristics of different industries, market demands, and the cultural and business practices of different regions, to provide customized consulting services that align with the trends of the times. In this rapidly changing and uncertain era, ABeam Consulting Group has become a trusted partner for clients on their reform journey, thanks to its deep insights into social, market, and corporate issues, as well as its agile, flexible, and rapid action capabilities.

Yang Linan, head of the ABeam China Knowledge Management Center at Deshuo Management Consulting (Shanghai) Co., Ltd., stated: "We thank the MIKE Award for providing a platform that allows us to learn and grow together with industry elites, and for giving us a complete deconstruction and review of the design and innovation of our company's knowledge management. We deeply understand that knowledge is the source of enterprise competitiveness, and innovation is the key to driving development. ABeam will continue to deepen industry insights, Build Beyond As One, grow together with clients, and breathe together with society. We look forward to working with everyone to create a smarter future."