Since the launch of the 11th China Most Innovative Knowledge Organization (MIKE) Award in 2021, nearly a hundred outstanding companies in the industry have participated in the award application. After the first preliminary screening and the second online review, the shortlisted companies entered the third round of review.

On August 20, the final review meeting was officially held. Shortlisted companies presented their defenses on-site, and the expert review panel scored them on-site. The organizing committee then combined the results from several rounds to comprehensively select the 2021 China MIKE Award list!

▲ Winning List

2021 China MIKE Award Review Meeting

On August 20, at the China MIKE Award final review site, expert delegations from Peking University and other fields evaluated the companies entering the third round.

At the beginning of the review meeting, Xu Xia, president of Lanling Software, delivered a speech as the representative of the organizer.

▲ Xu Xia, President of Lanling Software, delivers a speech

Xu Xia stated, "Through the China MIKE Award, we can discover the best practice cases of knowledge management in various industries, identify outstanding talents in knowledge management, stimulate the trend of knowledge management implementation across industries, guide the development of knowledge management, and benchmark or become excellent organizations. We also hope that in the new era, the development of knowledge management can remain true to its original intention and keep pace with the times."

Subsequently, the expert review panel members also expressed:

"The MIKE Award, including its predecessor the MAKE Award, has played an important role in promoting Chinese enterprises to carry out knowledge management, leading enterprises through knowledge operation and innovation, enhancing quality and efficiency, driving strategic transformation, and supporting technological innovation, in response to the major trends of the times. We hope that each session can bring forth more outstanding companies."

During the on-site and online reporting defense sessions, organizations from various industries such as architectural design, real estate, research and manufacturing, and insurance actively shared their practices and achievements in innovation management and knowledge management.

▲ Representatives of participating organizations share innovative achievements

The expert review panel conducted professional, fair, and rigorous evaluations of the reports from the shortlisted companies based on the eight new standards and innovation performance indicators for MIKE Award knowledge organizations, and also provided professional suggestions and opinions on the construction of knowledge management and innovation management in the shortlisted companies.

Introduction of winning companies and some company remarks

In the end, after fierce competition, Tencent Game Academy, China Life, and Ernst & Young Huaming won the 2021 China MIKE Excellence Award.

Huayang International, Xingcheng Special Steel, SAIC Passenger Vehicle Company, New H3C Group, Excellence Group, and Hongrongyuan Group won the 2021 China MIKE Award.

Tencent Game Academy won the 2021 China MIKE Best Technology Innovation Award, and SAIC Passenger Vehicle Company won the 2021 China MIKE Best Knowledge Operation Award.

Tencent Game Academy

Tencent Game Academy is committed to creating a game knowledge sharing and industry exchange platform, focusing on promoting professional talent cultivation, game studies and development, and developer ecosystem construction. By collaborating with domestic and foreign universities to promote game education, academic research, and various competitions, organizing industry exchanges and developer support activities, and providing professional courses in gaming, it creates more possibilities for game professionals. According to Liu Ya, the head of the industry line at Tencent Game Academy, Tencent Game Academy has designed a knowledge management panorama with the guiding idea of "connecting strategy with talent, empowering the ecosystem," focusing on talent cultivation from graduates to outstanding backbones to project producers; building a game knowledge system from 0 to 1, achieving efficient dual circulation of content and users through products, strengthening author ecosystem operations, enhancing learning effectiveness, and supporting the healthy development of the industry.

China Life

China Life Insurance Co., Ltd. is a leading enterprise in the domestic life insurance industry, headquartered in Beijing, with a registered capital of 28.265 billion RMB, and is a core member of China Life Insurance (Group) Company. Zhou Tingting, senior supervisor of the customer contact center management department, introduced that in the company's knowledge management work, China Life has built a new type of intelligent service knowledge management standard system for the industry; secondly, it has initiated an intelligent response knowledge operation model leading the industry, with applications such as knowledge graphs and intelligent Q&A, driving continuous innovation and development of the business.

Ernst & Young Huaming

Ernst & Young is a multinational professional services organization and one of the Big Four accounting firms, providing auditing (including financial audits), tax, strategy and transactions, and consulting services. According to Lin Shihui and Jiang Na, knowledge management managers at Ernst & Young Huaming, Ernst & Young has built the "Discover" knowledge management platform, which serves as the most comprehensive one-stop global information and knowledge sharing platform, integrating three major functions: search engine, portal site, and discovery personnel, achieving knowledge sharing, information search, team assistance, intelligent retrieval, and analysis optimization, promoting full resource sharing and sustainable development of the enterprise.

Huayang International

Huayang International Design Group was listed on the Shenzhen Stock Exchange in 2019 and is a listed enterprise in the entire construction industry chain. Lv Zhu, executive deputy general manager of Huayang International Shenzhen Company and general manager of the operation center, introduced that Huayang International has carried out research, platform construction, knowledge accumulation, and management around "industry pain points" and "talent capabilities," achieving full-process management of knowledge from accumulation, reuse to innovation, promoting efficient business development.

Xingcheng Special Steel

Xingcheng Special Steel is a highly specialized special steel production enterprise under CITIC Pacific Special Steel Group Co., Ltd., a subsidiary of CITIC Group. Meng Yu, director of the office of the research institute, introduced that the company's knowledge management focuses on three directions: knowledge asset accumulation, empowering business and innovation, and empowering knowledge workers, achieving knowledge accumulation and sharing inside and outside the enterprise, continuous landing of innovative results, and significant improvement in employee growth speed, thus supporting the strategic development of the enterprise.

SAIC Passenger Vehicle Company

SAIC Passenger Vehicle Company is a self-owned brand under SAIC Group, currently having four domestic vehicle manufacturing bases in Shanghai Lingang, Nanjing Pukou, Zhengzhou Henan, and Ningde Fujian. Yang Li, knowledge management manager of the manufacturing engineering department, leads the department to build a knowledge management system and operational framework focused on business empowerment and job empowerment, while also developing the ME E-Advice smart work platform from the perspective of digital empowerment and launching applications, achieving significant results in knowledge extraction, transformation, and empowerment application. Through digital means, it deeply integrates knowledge management with business, promoting the digital transformation of knowledge management in processes, systems, methods, and tools, providing support for the company to become a world-class automotive enterprise with global competitiveness and influence!

New H3C Group

As a core enterprise under the Unisplendour Group, H3C Group continuously enhances its digital and intelligent empowerment level through a deep layout of the entire industry chain of "chip-cloud-network-edge-end." Wang Yingni, manager of the publicity and planning department of H3C University, introduced that in terms of cultivating digital compound talents, H3C University has integrated and established four major business centers based on its business scope, namely one internal center - Learning and Development Center, and three external centers: Industry Education Development Center, Digital Technology Training Center, and Digital Technology Certification Center, to continuously empower digital knowledge workers in the industry.

Excellence Group

Founded in 1996 in Shenzhen, Excellence Group has developed into a powerful enterprise group over more than twenty years, with its business covering 40 core first and second-tier cities nationwide. Zhang Hongying, knowledge management manager of Excellence Group, introduced that the company's knowledge risks mainly come from the loss of key personnel and difficulties in knowledge circulation. In response to these challenges, the company carries out knowledge management through four aspects: knowledge aggregation, talent empowerment, business efficiency improvement, and continuous operation, enhancing organizational memory, capability, effectiveness, and collaboration, ensuring the sustainable operation of knowledge management, improving organizational operational efficiency, and empowering business development.

Hongrongyuan Group

Founded in 1991, Hongrongyuan has developed into a large comprehensive enterprise group with diversified operations, focusing on the comprehensive development of the real estate industry chain, commercial operations, and industrial development after 30 years of steady growth. Wei Yuming, general manager of the Information Technology Center of Hongrongyuan, stated that in implementing the construction of an innovative knowledge-based organization, through knowledge management, cloud storage, Shexiang Cloud, Hongling Academy, and other information platform constructions, the group meets the digital knowledge management support covering everything from training fresh graduates to executive training; and has achieved significant results in knowledge accumulation, sharing, innovation, etc., through initiatives like Xiaohongren, the Breakthrough Plan, Past and Future Workshop, Walking Dialogue, and 360 House Handover, providing sustainable "nuclear power" for the innovation of various businesses of Hongrongyuan Group.

Liu Ya, Head of Industry Line at Tencent Game Academy:

Thank you to the organizers of the MIKE Award for providing an opportunity for companies from different fields to exchange knowledge management experiences. Tencent Game Academy, which is in a continuous exploration stage, is very happy to share our thoughts on talent cultivation, knowledge system construction, and more with everyone. "Broad observation and selective acquisition, deep accumulation and thin release." We will continue to iterate and build an innovative knowledge-based organization to support the healthy development of the gaming industry and create more possibilities for game professionals.

Lin Shihui, Senior Manager of Knowledge Management at Ernst & Young Huaming Accounting Firm (Special General Partnership):

Thank you to the MIKE Award for providing a platform for the best and most innovative companies in China to exchange innovative ideas. Through this platform, we can fully showcase Ernst & Young's latest innovative projects and solutions. The insightful comments from the judges also allow us to better learn from others' strengths and address our weaknesses.

Lü Zhu, Executive Vice President of Huayang International Shenzhen Company, General Manager of the Operations Center:

Huayang International has always valued management, design innovation, research and development, and knowledge accumulation, and is working to make it easier for all employees to use. Therefore, Huayang strengthens platform construction and mechanism establishment, implementing all knowledge systems and controls through efficiency tools and other platforms, and creating a better design and creative atmosphere in conjunction with Huayang's mechanisms, thus achieving the goal of improving resource utilization and efficiency. I am honored to participate in the MIKE Award, and I thank all the judges for their professional questions and unique insights, which left a deep impression and provided direction for future improvements.

Yang Li, Knowledge Management Manager of SAIC Passenger Vehicle Division Manufacturing Engineering Department:

It is an honor to have a special report and learning discussion on the topic of knowledge management with experts and professors in the field. Based on a deep interpretation of the MIKE Award evaluation rules, we return to the source and explore the path of knowledge management implementation. With the guidance of experts, we will continue to strengthen the four links of knowledge and people, people and business, business and enterprise, and enterprise and knowledge, creating a knowledge system that connects points, lines, and surfaces, focusing on the deep excavation of knowledge based on business flow, and optimizing the operation and management of knowledge generation, sharing, and application at the content, tool, and method levels, ultimately achieving high-quality standardized knowledge accumulation, project reuse, personnel empowerment, and overall enhancement and innovation of business capabilities. At the same time, in line with the group's "New Four Modernizations" strategic requirements, we will adopt a more open and inclusive mindset to quickly learn, accumulate, and iterate on cutting-edge knowledge of new technologies related to new energy and the internet, better empowering the company and employees, seizing advantageous positions and high ground in the global automotive industry value chain reconstruction process, and accelerating the transformation and upgrading of the business, making strides towards the goal of becoming a world-class automotive enterprise with global competitiveness and influence.

Zhang Hongying, Knowledge Management Manager of Excellence Group:

First of all, I would like to express my gratitude to the organizers for providing an opportunity for industry partners deeply engaged in knowledge management work to reflect and learn. Through participating in this award evaluation, we have organized and reviewed the progress of knowledge management work at Excellence Group while writing the report. I also want to thank the experts present for their dedication, as their thought-provoking questions during the defense process will encourage us to think more comprehensively and create more possibilities in our future knowledge management efforts. Finally, I look forward to the knowledge management MIKE Award sharing session organized by the hosts such as Blue Ling, which will provide a great channel for communication and sharing among various enterprises, allowing us to better learn and understand the knowledge management experiences of outstanding companies.

Wei Yuming, General Manager of the Information Technology Center of Hongrongyuan:

Adhering to the construction concept of "knowledge management, wisdom sharing," Hongrongyuan Group began to introduce relevant theories and tools of "knowledge management" in 2007 and carried out internal knowledge management practices. On the occasion of the 30th anniversary of Hongrongyuan Group, we actively and sincerely engaged in the evaluation work of the "MIKE" Award; during this process, we reviewed the achievements of Hongrongyuan Group in knowledge management over the past decade, refining and excavating a batch of core knowledge management content and results of the enterprise; at the same time, we deeply realized that we still have a long way to go in knowledge management. "Dripping water penetrates stone, an iron rod can be ground into a needle" is the most basic expression of knowledge management work. We will definitely uphold this original intention, continue to move forward, and achieve the "Hong" face that does not age and is unique in craftsmanship!